Last updated: August 4, 2026
At Kobexa, your satisfaction is our top priority. We offer a straightforward 30-day money-back guarantee on all our NFC digital business card purchases. No questions asked.
We offer a full refund on all NFC digital business card orders within 30 days of delivery. If you are not completely satisfied with your purchase for any reason, simply contact us and we will process your refund. No questions asked, no hassle.
To request a refund, contact our support team at support@kobexa.com with your order number. We will process your refund within 5-7 business days. Refunds will be issued to the original payment method used at checkout.
To complete your refund, we ask that you return the NFC cards in their original condition. We will provide you with a prepaid return shipping label. Once we receive the returned items and verify their condition, your refund will be processed.
Pro plan subscriptions can be cancelled at any time from your account settings. If you cancel within the first 30 days of subscribing, you will receive a full refund. After 30 days, cancellation will take effect at the end of your current billing cycle and no partial refund will be issued.
If you receive a damaged or defective NFC card, contact us immediately at support@kobexa.com. We will send a free replacement at no additional cost, regardless of the 30-day window. Please include photos of the damaged product when contacting us.
If you have any questions about this policy, please contact us at support@kobexa.com